The M-Com Platform
Underlying all of our products and functions, including those of BankAnywhere, is the M-Com Platform.
The M-Com Platform is a world-class application server. It is based on banking industry standards and practices and delivers enterprise grade 'platform' services which are essential to banks introducing a new end-to-end channel to their customer base. At a high level, some of The Platform's core capabilities include:
- Customer enrolment and activation,
- Customer care and support,
- Channel diagnostics and incident management,
- Logging and auditing of transactions,
- Mobile channel parameter configuration,
- Risk and security management,
- Mobile operator and core system integration,
- Billing and pricing management,
- Reporting and service analytics [see screenshot],